Race Insurance Claims

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Please be Aware There are No Race Refunds. 

Please understand to provide you with the best event possible we need to plan, budget and control our costs based on our registration numbers.  We do realize life does happen and things do come up that may prevent you from participating. With that in mind we are providing several options in the unfortunate event you cannot make the race. 

Protect Your Race Registration

Registration insurance is available for the nominal charge of 8.1%  of the registration cost fee (minimum charge is $8.99).  Register with peace of mind knowing you can recover 100% of your registration cost plus fees If you cannot attend the race for a number of reasons, including:

Email Confirmation

When you register and purchase the insurance you will be sent an email acknowledgement directly from the insurance company that includes the coverage details and rules and how to file a claim or request a refund.

If you are not completely satisfied with your refund protection purchase, you may cancel your protection within the window provided in the Terms, as long as the event hasn’t occurred. If you cancel your protection you will be ineligible to file a refund request. Click here to cancel. 

File a Refund Request

Filing a refund request is quick and easy. To learn more about filing a refund request click here, or if you are ready to file now click here.

FAQ

Click here for answers to commonly asked questions about refund protection details, refund requests and more.

Phone/Email Assistance

Question not answered in FAQ? Please contact our dedicated Customer Service Team:

+1 844-849-4827 or email them at: help@fanshield.com